CAREERS

• Does helping others make your day?
• Are you a true perfectionist?
• Are you earnest and hardworking?

If so, as a member of our service team at Hole in the Roof, you will execute the details of our custom orders. All of our service roles require people who are diligent and detail-oriented.

Role/Responsibility: manage accounts, provide appropriate product suggestion on a client by client basis, execute custom orders on strict timelines, grow existing book of business on a monthly basis, daily communication with customers, sales lead & team.

Compensation: Hourly with potential move to hourly + commission on book growth.

We’ll provide the training and process, and you’ll provide quality customer service with excellent results. In return, we provide a great company culture where our people are our priority.

• Are you interested in helping the team?
• Do you like a variety of tasks to do each day?
• Does serving customers make your day?
• Do you enjoy details and organizing?
• Are you good a problem solving?

Responsible for:

• Facilitate customer interactions
• Serve customers for order pick ups and new requests
• Receive Payments
• Assist with office social events & employee appreciation
• Work with the marketing team on social media and content creation
• Assist in creating leads and ideas for the sales team

We are seeking a helpful and friendly team member who can be an effective front line, serving our customers well everyday.

We’ll provide the training and process, and you’ll provide quality customer service with excellent results. In return, we provide a great company culture where our people are our priority.

• Are you a true team player?
• Are you spatial, balanced and enjoy solving problems?
• Do you like bringing ideas to life?

If so, as a member of our creative team at Hole in the Roof, you will be responsible for the creation of our custom apparel and promotional items.  We’ll provide the projects, and you’ll provide creative design execution. 

All of our creative roles require people who are diligent, hard-working, steady and detail-oriented.  In  return, we provide a great company culture where our people are our priority.

• Are you methodical, steady and focused?
• Are you consistent and hardworking?
• Does creating a quality product make you proud?

The role of press operator will have you on the front lines of making product look awesome. This role requires a balance of technical machine knowledge as well as industry experience of apparel and inks.
All of our production roles require people who are diligent, hard-working, steady and detail-oriented. In return, we provide a great company culture where our people are our priority.

• Do you like a team atmosphere?
• Are you consistent and hardworking?
• Do you like tracking and scheduling production work through the day?
• Are you good at motivating, supporting, and providing guidance to a team?
• Are you good at developing workflow policies and procedures that improve efficiency without compromising safety or quality?

If so, as the manager of our production team, you will support the team and work to serve our awesome customers by making great swag every day.

GENERAL DUTIES AND RESPONSIBILITIES
• Ensure that all equipment is functioning properly.
• Support, encourage, and build up your team.
• Work to increase our daily efficiencies by developing processes to improve workflow.
• Build & manage our production schedule.
• Make sure production processes stay within budget and jobs are done on time.
• Communicate regularly with upper management regarding problems and issues impacting production.
• Ensure adequate scheduling of staff.
• Learn all aspects of the production floor as to fill in where needed when staff is out.

CURRENT OPERATIONS INLCUDE
• 4 automatic presses
• 2 manuals
• 2 rapid tags
• 5 direct to garment machines
• 9 embroidery heads
• Heat press and sewing applications
• With plans for more…

• Do you like a team atmosphere?
• Are you methodical, steady and focused?
• Are you consistent and hardworking?

We have quality control & fulfillment positions available.   All of our production roles require people who are diligent, hard-working, steady and detail-oriented.  In return, we provide a great company culture where our people are our priority.